Urgent care is for concerns that should be seen soon but are not life-threatening, such as vomiting or diarrhea in an otherwise stable pet, limping, skin or ear infections, minor wounds, or a mild allergic reaction without breathing changes.
Emergency care is for serious or life-threatening situations that cannot wait, including collapse or severe weakness, repeated vomiting with inability to keep down water, a painful or bloated abdomen, uncontrolled bleeding, major trauma, difficulty breathing, pale gums, or severe facial swelling with breathing changes. Pets with these symptoms should go directly to a 24-hour emergency veterinary hospital.